Terms of Service
The short version: you pay monthly or yearly, you can cancel any time and keep your page until the end of what you paid for, your first payment can be refunded within 14 days if Linkity isn't for you, and you are responsible for what your page links to.
1. About these terms
These terms are an agreement between you and Linkity ("Linkity", "we", "us") for the use of linkity.co, the pages we host for you, and everything else we provide (together, "the service"). By creating an account you accept them. If you use Linkity for a business or agency, you accept them on its behalf and confirm you are allowed to.
You can reach us at [email protected].
2. Who can use Linkity
You must be at least eighteen years old and able to enter into a binding agreement. You must give us accurate details, keep your password safe, and tell us straight away if you think someone else has used your account. You are responsible for anything done through your account.
If you manage pages for other creators, you confirm that each of them has agreed to you doing so and that they meet these terms too.
3. What Linkity does
Linkity hosts link-in-bio pages and direct links, and gives you tools to design them, see their statistics and protect them from automated crawlers and scanners. Some plans include extras such as your own domain, direct links, location blocking and the AI page designer. What each plan includes is shown on our pricing page at the time you subscribe.
No guarantee about other platforms. Linkity's protections are designed to reduce what crawlers from Instagram, TikTok and other platforms can see. We don't control those platforms, and we can't promise that any account will never be flagged, restricted or removed. Platforms judge the whole account, not only its links.
4. Plans and payment
- Subscriptions. Plans are billed monthly or yearly in advance, at the price shown when you subscribe, and renew automatically until you cancel.
- No free trial. Your first payment is taken when you choose a plan. An account that joins with a referral link or code gets 50% off its first month.
- Payments are processed by Stripe. We never see or store your full card details.
- Failed payments. If a payment fails, we keep retrying for about two weeks and your pages stay online meanwhile. If it still can't be collected, your subscription ends.
- Changing plan. You can move to another plan from your billing page. You can't move to a plan that allows fewer pages than you have; delete pages first.
- Price changes. We may change prices. We'll email you at least 30 days before a change affects your subscription, and you can cancel before it does.
- Taxes. Prices may be subject to taxes where the law requires, which will be shown at checkout.
5. Cancelling and refunds
- Cancel any time from your billing page. No email or phone call is needed. Your plan stays active, and your pages stay online, until the end of the period you've already paid for. You won't be charged again.
- 14-day refund on your first payment. If you ask within 14 days of your first paid charge, we'll refund it in full. This also covers any legal right you have to change your mind about a purchase made online.
- Apart from that, payments aren't refunded for part-used periods, except where the law requires it.
- To ask for a refund, email [email protected] from the address on your account.
6. When a subscription ends
- Your pages and direct links go offline. Visitors see a neutral "page unavailable" message that says nothing about why.
- Nothing is deleted. If you subscribe again, everything comes back as you left it.
- Usernames are kept for six months after your plan ends. After that they may be released for someone else to use. Your pages stay saved under a placeholder name and you can choose a new name if you return.
- If you're on a plan with fewer pages than you have (for example after coming back on a smaller plan), your oldest pages stay online up to your plan's allowance and the rest are offline until you delete some or upgrade.
7. Your content
You own what you put on Linkity. You give us permission to store, display and deliver it for the purpose of running the service, including making copies, previews and backups. That permission ends when you delete it, apart from copies in backups, which are overwritten on a rolling basis.
You are responsible for your page, your links and everything they lead to. You must follow our Acceptable Use Policy and the rules of any platform you link from.
8. Usernames and domains
Usernames are first come, first served. We may take back a username that impersonates someone, infringes a trade mark, or misleads people. If you connect your own domain, you're responsible for keeping it registered and pointed correctly.
9. Tools
AI page designer
When you describe a design, your description is sent to our AI provider to generate it. Don't include personal information in it. Designs are suggestions; check them before publishing.
Image Spoofer
Image Spoofer runs entirely on your device; your photos are never uploaded to us. It removes hidden data such as location, device details and AI tags. It cannot remove watermarks woven into an image itself. Some platforms require AI-generated images to be labelled; following their rules is your responsibility.
Spike alerts
We may email you when a page or link performs far above its usual level. You can turn these emails off in Settings.
10. Referrals
Every account has a referral link and a referral code, which you can change. The link is also added to the "Made with Linkity" badge on your pages. Codes must not impersonate anyone or mislead; we may change one that does.
- Your friend gets half a month's price off their first paid bill, if they are new to Linkity and sign up through your link or with your code (a code can also be added before their first subscription starts). Links are remembered for 60 days.
- You earn commission: 20% of every payment made by people you referred, for as long as they keep paying, and 5% of every payment made by people they referred. Commission goes two levels and no further. It is worked out on what was paid, before tax.
- Commission is only ever earned on real payments. Nothing is earned for a sign-up on its own, and joining the programme costs nothing.
- Each payment's commission is held for 14 days, then becomes available. If the payment is refunded or disputed, its commission is cancelled, and we may deduct commission already paid on a payment that is refunded later.
- Once you have at least $100 available you can request a payout to PayPal, Wise or a USDT wallet. We pay requests by hand, normally within 7 working days. Check the details you give us: we can't recover money sent to a wrong address you entered.
- You're responsible for any tax on what you earn. We may ask for details we need to pay you or to meet legal requirements before paying.
- Referring yourself, using fake or duplicate accounts, paying for someone else's subscription to earn on it, or spamming your link isn't allowed. We may cancel commission, refuse a payout or remove you from the programme if it happens.
- We may change the rates or end the programme with 30 days' notice. Commission you've already earned under the old terms stays yours.
11. Meta Services
Meta Services is a separate, optional service in which we help with problems on Instagram, Facebook or Threads accounts, such as restrictions, reduced reach or suspensions. It is not included in any plan's price; Linkity members get it at a discounted rate.
- We tell you the price and what we'll do before any work starts. Nothing is charged until you agree.
- We can't guarantee a result. Decisions about your account are made by Meta.
- Full refund if we can't help. If we're unable to resolve the problem you asked us to fix, we refund what you paid for that job in full.
- To do the work we may need to log in to your account. You authorise us to do so for that job only. We use your login details only for that job, don't share them, and delete them when it's finished. We recommend changing your password afterwards. Logging in from a new device can trigger a security check from Meta that you may need to approve.
- Linkity is not affiliated with or endorsed by Meta.
12. Suspending or closing accounts
You can close your account at any time by contacting us. We may suspend or close an account, or remove content, if it breaks these terms or the Acceptable Use Policy, if we're required to by law, or to protect other users or the service. Where it's reasonable, we'll tell you why and give you a chance to fix things first. If we close an account without good reason, we'll refund any unused part of your subscription.
13. The service "as is"
We work hard to keep Linkity running and your pages online, but we provide the service as it is and as available. We don't promise it will be uninterrupted or error-free, and we may change, add or remove features. If we ever shut the service down, we'll give you reasonable notice and refund any unused part of your subscription.
14. Liability
To the extent the law allows, our total liability to you for anything relating to the service is limited to the amount you paid us in the 12 months before the claim. We aren't responsible for losses we couldn't reasonably have foreseen, or for loss of income, followers or accounts on other platforms. Nothing in these terms limits liability that can't be limited by law, including for fraud, or for death or personal injury caused by negligence.
If you use Linkity as a consumer, you keep all the rights consumer law gives you. Nothing in these terms takes them away.
15. Changes to these terms
We may update these terms. If a change matters, we'll email you before it takes effect. If you don't agree, you can cancel before then. Continuing to use Linkity after a change takes effect means you accept it.
16. General
If any part of these terms can't be enforced, the rest still applies. If we don't enforce something straight away, we can still do so later. These terms, together with the Privacy Policy and Acceptable Use Policy, are the whole agreement between you and us about the service.
